Have a question? No problem! Use our Frequently Asked Questions below or - if you can't find yours listed - email [email protected].
How do I sign up?
Click "Join the Challenge" at the top of this page and follow the instructions provided. You will then receive an email with a link to download MoveSpring and join our challenge.
How much does this cost?
Nothing! All are welcome to participate in this free health and wellness challenge.
I'm confused - which conference or division am I supposed to join?
The Challenge is organized by two conferences, “Individuals” and “Teams.” Within each conference are three divisions, based on your self-defined fitness level:
What is the Virtual Race?
Our main challenge this year takes the form of a ‘Virtual Race.’ Our Virtual Race is a 100-mile journey through San Diego, and features local fitness and wellness businesses in the form of ‘Milestones.’ Each step you take in real life will count toward steps on the racetrack!
What are Milestones?
Along our Virtual Race map, you will have the opportunity to unlock Milestones featuring special offers and announcements from local fitness and wellness businesses. The more steps you take in real life, the farther you’ll travel on the racetrack!
Note: Accessing featured special offers is not contingent on unlocking Milestones; view all special offers here.
What are Mini Challenges and how do I enter to win a raffle?
Each week, participants who complete our ‘Mini Challenges’ will be entered to win one of three prizes in a random raffle. Participants will complete the challenges by marking the Actionable Content in MoveSpring as ‘Complete.’ The Mini Challenges will be completed on an honor-system as we cannot verify that Mini Challenges have been completed by participants. Raffle winners will be announced at the end of the program.
Can others see my weight and personal information?
The Get Fit Challenge is fully compliant with HIPAA rules & regulations, which means all of your personal information is secure and cannot be viewed by anyone else. However, as part of the Challenge, others may see your Challenge stats (such as minutes exercised).
I am having technical troubles with accessing my Get Fit account. What do I do?
Most technical issues can be solved using MoveSpring's abundant Help Center. You can find support here.
I can't find my question here. What do I do?
Email the Get Fit team at [email protected]. They are happy to help.
How do I sign up?
Click "Join the Challenge" at the top of this page and follow the instructions provided. You will then receive an email with a link to download MoveSpring and join our challenge.
How much does this cost?
Nothing! All are welcome to participate in this free health and wellness challenge.
I'm confused - which conference or division am I supposed to join?
The Challenge is organized by two conferences, “Individuals” and “Teams.” Within each conference are three divisions, based on your self-defined fitness level:
- Back on the Wagon
- Average Joes
- Fitness Buffs
What is the Virtual Race?
Our main challenge this year takes the form of a ‘Virtual Race.’ Our Virtual Race is a 100-mile journey through San Diego, and features local fitness and wellness businesses in the form of ‘Milestones.’ Each step you take in real life will count toward steps on the racetrack!
What are Milestones?
Along our Virtual Race map, you will have the opportunity to unlock Milestones featuring special offers and announcements from local fitness and wellness businesses. The more steps you take in real life, the farther you’ll travel on the racetrack!
Note: Accessing featured special offers is not contingent on unlocking Milestones; view all special offers here.
What are Mini Challenges and how do I enter to win a raffle?
Each week, participants who complete our ‘Mini Challenges’ will be entered to win one of three prizes in a random raffle. Participants will complete the challenges by marking the Actionable Content in MoveSpring as ‘Complete.’ The Mini Challenges will be completed on an honor-system as we cannot verify that Mini Challenges have been completed by participants. Raffle winners will be announced at the end of the program.
Can others see my weight and personal information?
The Get Fit Challenge is fully compliant with HIPAA rules & regulations, which means all of your personal information is secure and cannot be viewed by anyone else. However, as part of the Challenge, others may see your Challenge stats (such as minutes exercised).
I am having technical troubles with accessing my Get Fit account. What do I do?
Most technical issues can be solved using MoveSpring's abundant Help Center. You can find support here.
I can't find my question here. What do I do?
Email the Get Fit team at [email protected]. They are happy to help.